There’s no doubt about it: investing in B2B customer service is one of the smartest moves a business-facing company can make. If you’re happy to take our word for it without explanation or elaboration ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Pindrop is a leader in contact center security solutions - ...

Hi! My name is Tanya Grigorkevich, and I am a QA Engineer at RingCentral Bulgaria. Everyone has been in a situation where something needs to be done both within a short time frame and to the highest ...

Every customer interaction holds untapped potential. And many businesses are unsure how to utilize conversation insights to be more intelligent and effortless for both customers and employees. Agentic ...

Natural language processing (NLP) is transforming how businesses communicate with customers and streamline internal operations. This powerful AI technology enables computers to understand, interpret, ...

In celebration of Women’s History Month, RingCentral’s Women In SaaS Empowerment (WISE) Employee Resource Group (ERG) embraced this year’s theme, Accelerate Action, by hosting events focused on ...

In the legal industry, every conversation holds valuable insights—from initial client intake to case strategy discussions. But keeping track of these conversations, ensuring accuracy, and optimizing ...

Artificial intelligence is reshaping the landscape of business communications, altering job roles and creating new opportunities. As AI technologies become more sophisticated, professionals in ...

On February 27th, we welcomed over 50 tech professionals to our office for an engaging evening of knowledge exchange and networking. The event was organized in collaboration with JUG BG, the famous ...

As retail businesses rapidly adopt AI technologies for customer communications, a new set of security concerns has emerged. While AI offers tremendous potential for enhancing customer experiences and ...

Building a leading partner program is challenging. Maintaining that excellence? Even harder. So today I’m especially happy to share that the RingCentral Reach™ Partner Program was awarded five stars ...

When we introduced our AI Transparency white paper last year, we introduced RingCentral’s commitment to building trustworthy artificial intelligence products and services. This year, we’re taking our ...