As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Workato will continue to back DeepConverse's support agents and search capabilities by launching AgentX Support, combining Workato's Agentic Orchestration capabilities with DeepConverse's AI-powered ...

Braze, a customer engagement platform provider, will acquire OfferFit, an artificial intelligence decisioning company, for $325 million.

Now part of AI Agent Studio, Zeta's Agentic Workflows enable marketers to chain AI agents together to create fully customizable workflows.

Jeeva AI has upgraded its sales platform with agentic artificial intelligence that enables sales teams to discover, qualify, and engage high-potential leads with greater speed and precision. The new ...

Real-time language translation. Smart glasses technology is making real-time language translation a game changer. Smart glasses will come with advanced translation technology such that communicating ...

Xactly, a provider of revenue solutions, today launched Xactly Intelligence, a sales performance management (SPM) framework combining Xactly's predictive artificial intelligence models with gnerative ...