Through the company’s Xanadu updates, ServiceNow includes many new generative AI features to help enterprise clients with customer support needs and other IT service management (ITSM) functions ...

Automated Service Portal Translation: Enables consistent, real-time localization with minimal manual effort, enhancing the global user experience and reducing service support overhead.

ServiceNow has announced plans to acquire AI firm Moveworks in a $2.85 billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service ...