The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

The report shows 98% of respondents confirming varying levels of AI technology integration into their contact center operations. The most deployed AI tools include chatbots and voicebots, chatbot ...

President Trump has signed an executive order and said he will begin eliminating the Department of Education. Here's what it ...

A new panel in Howard County is tasked with making government more efficient to help residents who lost their jobs as federal ...

Read more › Kennedy Center: President Trump is seeking changes ... to work on hostage negotiations from his State Department office, one official said. Mr. Rubio asked Mr. Boehler this month ...

The nonprofit provided service to adult detainees at the center prior to last week’s shift in the center’s detention population when the adult detainees were moved out. Both the Obama ...

The statement from the Houthis’ Humanitarian Operations Coordination Center follows a four-day deadline set by the rebels for Israel to resume aid shipments ... to Israel and to ships of companies ...

US special envoy to the Middle East Steve Witkoff landed in Qatar on Tuesday to join indirect talks between Israel and Hamas aimed at extending the current, fragile ceasefire in Gaza, a source ...

Hatcher said Rachel Morgan Ceaser, director of the mayor’s office of constituent services, determined city workers could handle the curbside recycling pickups. The GSD had designated four drop ...

Since taking office, Boehler has stepped up efforts to ... “But if we will not be able to do that, we will have to resume our military activity.” IDF Chief of Staff Lt. Gen.