Your first step to resolving a problem comes before ... Nor do they want to deal with complaints to government consumer agencies, courts, or the Better Business Bureau. Try complaining nicely.

In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of India (RBI) governor Sanjay Malhotra emphasised the importance of leveraging ...