Complaining comes from discomfort, but it can also be a valuable tool for growth, both individually and organizationally.

A federal judge has agreed to block the Trump administration from dismantling the Consumer Financial Protection Bureau. U.S.

The proposed rule would implement the FCRA's definitions of "consumer report" and "consumer reporting agency." It would also implement some of the FCRA's provisions governing when consumer reporting ...

In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Indian consumers are not hesitant to act when faced with poor service: 89% said they would switch to another brand, and 84% ...

TPG shares the tale of a cruiser who got banned from Royal Caribbean for excessive complaining, as well as tips for better ...

General Secretary To Lam chairs a meeting on citizen complaint resolution, urging authorities to finalize 220 pending cases. Photo: Thong Nhat/TTXVN During a working session on March 17 at the Central ...

They aim to expedite legal proceedings and resolve consumer complaints swiftly. The demand for consumer courts has grown as consumers seek legal recourse against fraudulent traders. Many avoid lengthy ...

Concluding his speech, the governor envisioned a future where technology and empathy coexist to build a resilient, customer-centric financial ecosystem. “Our mission is not just to resolve complaints ...