Treating customers fairly includes the requirement that financial institutions handle complaints properly and quickly.

Customers experienced low levels of satisfaction when lodging complaints with South African financial institutions.

A south suburban man under investigation for mishandling remains at his crematory has previously been fined for taking bodies ...

The FSCA’s review also measured the effectiveness, accessibility, and timeliness of complaint handling by the various FSPs.

Half (55%) of whistleblowing complaints made in 2024 were HR-related, according to research findings revealed today.

A complaint has been filed against American Airlines after a flight was diverted to DIA in March. The lawsuit claims the airline failed to request timely emergency assistance and didn't orderly ...

The Delhi government has announced a series of measures to prevent water shortages and improve supply management in summer ...

A good number of people cannot explain what their stomach feels like at some point in time. Complaints about my stomach being ...

United Way's website touts its "Commitment to DEI," but the organization no longer has staff focused solely on the effort.

In terms of cancelled journeys, Aberdeen ranked the worst across the UK, with 4.25% of all departures scrapped in 2024 alone.