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The firm wanted to provide employees with the same high standard of service and support that it offers to customers.

Sarah Goodall is CEO of Tribal Impact, a data-driven social media consulting company focused on B2B employee advocacy and social selling. I spend a lot of time talking to CMOs who are trying to ...

Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

A William Fry briefing note says that dismissals during probation have been considered relatively low risk by employers since the Workplace Relations Commission (WRC) requires employees to have at ...

Works with Salesforce Sales Cloud and Microsoft Dynamics 365 Sales and can be configured to connect to other sales solutions. ** Works with Salesforce, ServiceNow, Zendesk, and Dynamics 365 Customer ...

manage participant accounts that will be accessible through an online portal, and facilitate the payment of savings at retirement,” it says. Employees will have a range of three savings options to ...