You can see the full list of don’ts in work email here: 1. Using capital letters for whole words or sentences. 2. Using kisses or ‘x’. 3. CC’ing people who don’t need to be involved.

Generational divide emerges over "reply all" email etiquette in workplace communication debate The debate revealed a clear generational divide in workplace communication styles. Younger users ...

Some of the top soft skills people are learning in the workplace include: Email etiquette Communicating under stress Effective problem solving The 7 skills of critical thinking Time management ...