Process documentation a growth engine, but it starts with elevating someone who can scale it. Here is how to ensure up-to-date documentation.

I’ve been asking (begging) managers to document their conversations they’ve had with employees about performance issues.

Trust grows when C-suite executives create regular forums for middle managers to provide input before decisions are made.

The company unveiled Smart Chat, Smart Fields and updates to Laserfiche 12 at Empower 2025. LONG BEACH, Calif.--(BUSINESS ...