Turning AI potential into measurable value takes time to quantify. Before the keynotes begin at Atlassian Team '25, ...

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while ...

WESTLAKE, Texas, April 02, 2025 (GLOBE NEWSWIRE) -- Solera, the global leader in vehicle lifecycle management, announced the launch of the Solera Fleet Platform, a revolutionary AI-driven platform ...

Perceptyx, the global leader in employee listening and actioning for a better workplace, today launched AI Coach, the first AI-powered coaching agent to measurably improve business outcomes. Uniquely ...

How we work is changing - the Experience Centre will create space for innovation and collaboration in a hybrid world LinkedIn, the world’s largest professional network, has opened the doors to ...

If you get a resolution quickly, you’re more likely to go away smiling and stick with the business. A bad customer service experience can completely derail your relationship with a brand, even if ...

Want to share your experience with this dealership ... They did not make any attempt to make us feel like we were an important customer to them. Needless to say we cancelled our purchase and ...

Perth is set to endure a prolonged spell of abnormally hot March weather next week, with the city on track to register its hottest five-day spell in 40 years this late in the season. While Perth is no ...

Facing challenges with disconnected legacy systems ... accurate view of merchandise regardless of location. When a customer purchases a sweater from NILE in a Globus department store, for instance, ...

At the ongoing Adobe Summit 2025, the company launched the Adobe Experience Platform Agent Orchestrator ... Initially, enterprises struggled with disconnected customer information spread across ...

One of the most common pitfalls is customer concern over AI and ethical data handling. It’s not all bad news that AI is changing consumer privacy expectations and behaviors. However, businesses ...