"He then said he wanted to kill English people and wanted to be where a lot of people were. He told the taxi driver that he ...

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It ...

Newcastle City Council says that the waiting times to speak to staff in its contact centre have dropped dramatically, from an ...

As a brokerage firm, Zhibao Technology adheres to the strictest national standards for data security and compliance, ensuring that ZBOT has been designed to include stringent safeguards for ...

Head to a New York City bodega at any hour of the day, and you'll likely find a feline companion pacing the aisles or asleep ...

UK businesses across industries are using agentic AI to drive innovation, boost productivity, and transform the workplace.

Qualtrics' 'build, not buy' approach to agentic AI focuses on enhancing existing products with high user engagement, creating ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Further information about the winning solutions can be found here: ...

The Role of IT in Driving Customer Engagement In today's fast-paced world, customers have high expectations for their buying experiences. From the initial product research to the final purchase ...

HGS (listed on BSE & NSE), a leading provider of solutions in digital experience, applied AI business process management (BPM), and digital media services, launched a world classCustomer Experience ...