Rocket Factory Augsburg (RFA) is determined to debut its RFA One rocket by the end of this year. Applying industrialization ...

While you could use any of the big names, there are a ton of awesome open-source software options for managing your projects, ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

While it’s easy to dream up all the ways AI agents are going to streamline workflows and personalize engagement, the business ...

Researchers at Washington State University have developed a new forecasting model that helps companies more accurately ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Still, most people I know use protection. So who's the crazy one here? I decided to find out. When I got home, I tore the case off my phone, threw it in a drawer and committed to a month of ...

Staying ahead of customer expectations requires more than traditional tools-retailers need smart solutions to transform customer experience. Artificial intelligence (AI) is revolutionizing the ...

When DevOps teams and DBAs combine effective automation with Microsoft SQL Server use ... Infrastructure on Oracle Database@Azure—eliminating the need to provision dedicated database and storage ...