Gainsight has announced the acquisition of Skilljar, a learning management platform focused on product training and adoption.

It might sound counterintuitive, but service-based businesses offering service packages can encourage long-term commitment ...

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 ...

Tomer Cohen oversees the teams responsible for product management, user experience and design, and customer operations. He is ...

Felister recalls applying for an internal audit job without a deep understanding of the field but embraced the challenge ...

Founded in the late 1930s and incorporated in 1942, the aging business was bought out in 2012 by a group of employees who saw ...

Samana Developers founder Imran Farooqexplains the company's remarkable 22-year journey, and why, with an IPO under ...

With more than 20 years of extensive IT experience under his belt, Devanand Ramachandran works as a senior manager who is ...

For example, businesses can measure their ... that SMM has two kinds of interaction that enable targeted customer relationship management (CRM) tools: both customer-to-customer and firm-to-customer.

What is the smart path path for IT and ERP transformation? It should be one conducted at a pace that suits the business ...

Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering ...