Sauce, the leading first-party restaurant delivery platform that empowers restaurants to own their customers and delivery, ...

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Churn is not the result of a single catastrophic event. It is the culmination of a series of frustrating, value-draining encounters. Here are common examples of what happens behind the scenes at ...

EngageLab, already a leader in customer engagement, has upgraded its Marketing Automation (MA) functions with AI-powered ...

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New integration combines Clutch's AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

QSR brands struggle to retain app users after initial downloads, as traditional marketing focuses on installs rather than ...

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Happy birthday, HMRC. This April marks two decades since the Inland Revenue and Customs and Excise merged, marking a ...

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While council staff enjoy three-day weekends on full pay, furious locals say they’re footing the bill for slower, sloppier ...