Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Descope, the drag & drop customer identity and access management (CIAM) platform, today announced a host of capabilities to ...

Straumann is proud to announce to partner with SprintRay, a leading innovator in 3D printing technology based in Los Angeles, U.S. This collaboration will combine Straumann’s deep expertise in digital ...

Central has implemented Clearspeed's technology across some of its motor claims processes. The implementation aligns with 1st Central's customer-centric approach to claims handling, which prioritizes ...

Adobe is bringing AI-powered marketing tools to Microsoft 365 Copilot, making life easier for marketers stuck toggling ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.

NEW YORK--(BUSINESS WIRE)--Emplifi, a leader in customer engagement solutions ... media commerce sales by 50% and boost consumer care workflow efficiencies that resulted in 39% time savings.

Don’t worry. I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in! The customer ...