Appointed creative director at Gap Inc. in 2024, Posen has shaped the creative direction for Gap, Old Navy and Banana ...

Not just satisfied customers, but loyal advocates who drive sustainable growth. Gone are the days of reactive customer ...

After graduating, Lee moved to Europe to intern at both Pininfarina, where he was mentored by Ken Okuyama, and Porsche, where ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Awards highlight Ingram Micro's commitment to leveraging AI, automation, and intelligent design to deliver a B2C experience to the B2B tech market.

Customers find themselves interacting with multiple departments across an organization but typically these individual moments are not combined to provide a complete picture of the journey in order to ...

Building a fully autonomous checkout store isn't just about removing cashiers—it’s about creating a system where every ...

Tomer Cohen oversees the teams responsible for product management, user experience and design, and customer operations. He is ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

Looking for the best small business website design? Discover expert tips, templates, and tools to create a professional, high ...