One consistent downside of the digital revolution inside modern cars and trucks has been the tendency to rely on software to ...

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

By embedding firmly.ai’s innovative Agentic commerce platform, Perplexity empowers more users to complete their ... improving the consumer experience. “When we first launched our AI experience ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Some Xbox users already have the new sign-in experience. Microsoft started A/B testing it in February. The updated experience will roll out in waves throughout the rest of this month and April.

ChatGPT may increase loneliness in frequent users. ChatGPT might be making its most frequent users more lonely, a joint study conducted by OpenAI and MIT Media Lab has shown. Ever since being ...

The Wisconsin BBB warns that fraudsters are creating fake customer support accounts, including for BBB, to target users seeking business resolutions. Someone logs into to their social media ...

but some users missed the announcement and then complained as their data was purged. Google is not alone in promising resilience but losing customer data. In recent months we’ve reported on similar ...

An icon of a speech bubble, denoting user comments. An icon of a speech bubble, denoting user comments. An icon of 3 horizontal dots. An icon of a paper envelope. An icon of a facebook f logo.

If given the choice, most users are likely to favor a seamless experience over complex security measures, as they don't prioritize strong password security. However, balancing security and usability ...

One reason for this success is that T-Mobile is continually improving its retail operations, including new tools for customer service representatives ... with over 83,000 unique users and 500,000 ...

"We take our UK GDPR obligations seriously and provide robust settings and tools for users to control their data and advertising preferences. Facebook and Instagram cost a significant amount of ...