The Dubai Department of Economy and Tourism (DET) offers a clear and accessible way to raise complaints through its Consumer ...

Reserve Bank of India Governor Sanjay Malhotra did the right thing by shining a light on customer grievances. Banks must fix ...

Consumers who want to submit a complaint to an agency such as the Consumer Financial Protection Bureau face a task that, for ...

Learn what happened when Amazon shipped shoe polish instead of headphones and discover how to protect yourself when shopping ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a ...

Being attuned to, understanding and adapting to shifting consumer trends will refine your focus and enable your brand to apply itself effectively.

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 inspectors on the job.

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 ...

Complaining comes from discomfort, but it can also be a valuable tool for growth, both individually and organizationally.

The proposed rule would implement the FCRA's definitions of "consumer report" and "consumer reporting agency." It would also implement some of the FCRA's provisions governing when consumer reporting ...

Complaints provide insights to improve product quality, ensure compliance, and drive growth. Cardinal Health is transforming ...