Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...

In fact, writing great sales letters ... service to give a strong guarantee you should think twice about offering it to the public. In reality, almost all small businesses already have a very strong ...

Over the last several decades, the world has shifted to a service-oriented economy. More and more companies have been outsourcing jobs that have been historically held by educated white collar ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

and higher spending per customer. In the latest earnings call, CEO Sumit Singh noted, "Our Autoship program represented 80.6% of Q4 net sales, delivering best-in-class service to our customers ...

leading to a surge in sales. An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Verizon first started deploying the new AI ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

Cofounder and CEO Jareeporn Jarukornsakul built industrial parks developer WHA from the ground up. Now she’s facing the ...

“The Fox Wife” by Yangsze Choo is a fascinating read that I got from The Raven Book Store. It’s the story of three foxes, two dogs and a vixen, who assume human form, live by their wits and ...

"This was an unwelcomed act that disgusted her as she was attempting to provide customer service to the defendant ... the employee asked another sales associate to assist. When the coworker ...