In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Angela Rippon: Our colleagues from the BBC’s Skillswise website have put together a template letter that ... before you go ahead and write your letter of complaint. Angela Rippon: So, what ...

As a consumer, you can file a complaint to express your dissatisfaction and seek resolution. The Consumer Protection Act 2019 protects the interests of consumers and ensures the timely settlement ...