When I write my team, many of the responses I receive are clearly canned, like those suggested by Gmail’s “helpful” bot, or carefully constructed but missing a human element, like those ...

For Call You and Yours, we want to hear your experience of customer service in the age of the chat bot. Show more On Call You and Yours, we want to hear your experience of customer service in the ...

[SINGAPORE] I do not know if Citigroup chief executive officer Jane Fraser has ever renovated her bathrooms at home, but if she has, she ought to be utterly unsurprised by the payment transfer ...

Di criminals wey dem dey call Lazarus Group, tiff di ogbonge haul of digital tokens for hack on crypto exchange wey dem dey call ByBit two weeks ago. Since den, na kiti kata waka to block di ...

The criminals, known as Lazarus Group, swiped the huge haul of digital tokens in a hack on crypto exchange ByBit two weeks ago. Since then, it's been a cat-and-mouse game to track and block the ...

Binance co-founder Changpeng Zhao (CZ) urged Elon Musk to ban bots — automated accounts that spam the social media site and are used to amplify content or for coordinated attacks — from the X ...

A Saanich, B.C., police officer died while on duty Wednesday. In a statement online, Saanich Chief Const. Dean Duthie said the officer suffered a medical emergency at the agency’s department.

Thirty minutes later, Mr. Zhou got a call from Bybit’s chief financial ... firms sold more specialized tools for businesses. The hack sent crypto markets into a free fall and undermined ...

Warzone is filled with fancy cosmetics that you can kit out your operator and loadouts with, so find out how you can claim calling cards and weapon charms for free using these codes. The vast ...

Teleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and to increase "human empathy" between two people during phone calls. Listen ...