Charter Communications is shutting down its call center in Worcester, according to a Worker Adjustment and Retraining ...

Scott Gray, the head of Navy Installations Command and the man who oversees the service's child care centers, said that "incidents are rare" and said that the Navy "takes swift action to report ...

Carol Vosburgh gives details. (Correction: The Job Center WILL be open next Monday, but closed on March 31 for the Seward’s Day holiday). Here is a link to the Rapid Response site offering support to ...

The Social Health Authority (SHA) is establishing a 24-hour call center to assist Kenyans with accessing healthcare services and tracking insurance claims and payments The initiative aims to address ...

President Trump is aiming to shut down the Education Department through executive order, according to a report from The Wall ... Oh, but: The Centers for Disease Control is rehiring roughly ...

This was coming. Also the fake call centers duping western citizens for millions didn't help either. Big crash coming. With a workforce of around 90,000 employees in India and tens of thousands more ...

The new report by The Lancet’s Global Burden of Disease Study BMI Collaborators also shows that India has the second highest numbers of kids and adolescents in the 5-14 age group—13.3 million males ...

The Center City District released its annual housing report on Tuesday. It shows that one in eight city residents now live in Greater Center City. Greater Center City is defined as the area ...

according to the Center’s October survey. But women, and particularly working mothers, are more likely than men to say they feel a great deal of pressure to focus on responsibilities at home. About ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more ...

For most contact centers, their biggest goal is to provide exceptional customer service. How to do this? The first step is to improve first call resolution (FCR). Improving FCR can yield countless ...