Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

The No. 1 thing that I am looking for and we’re looking for is learning, agility, curiosity,” says Angela Beatty.

This advertisement has not loaded yet, but your article continues below. AUGUSTA, Ga. — If it’s somehow possible to quietly win a green jacket, Corey Conners would be the man to do it ...