Yersultan Sapar is cofounder & CTO at Perceptis AI, an AI platform for SMB consulting to generate custom proposals with a ...

AI call center technology is AI call center technology is enhancing the customer experience while improving the daily workflow for agents. This article will explore how call center AI is changing ...

Designed for IT professionals and business users, the Skyvia Public API ... data integration platform for ETL, ELT, Reverse ETL, data migration, one-way and bi-directional data sync, workflow ...

Tulsa Mayor Monroe Nichols, City leaders and Family & Children’s Services celebrated the integration of mental health clinicians in the City’s 911 Call Center on Monday. According to the City ...

Andy Markus, SVP, chief data and AI officer at AT&T told Mobile World Live (MWL) agentic AI divides complex elements into smaller, manageable tasks. “We’re designing the entire workflow to be ... to a ...

It’s not even primarily about AI. It’s about something more fundamental: Google’s willingness, as a public cloud provider, to welcome integration across platforms—and to support it.

ServiceAgent, an AI-powered call answering solution for home service businesses, today announced its official launch. ServiceAgent helps small American businesses in industries like roofing ...

Samsung appears to be making steady progress on its next-generation mobile software, One UI 8, despite the global rollout of One UI 7 still underway. According to a recent leak, the Android 16 ...

OpenAI has released its latest artificial intelligence model, which it said is capable of "thinking with images," meaning it can understand and analyze a user's sketches and diagrams, even if they ...

NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE ...

as opposed to their competitors who have successfully deployed AI for safety operations.” Cross-functional integration is adopted to add value throughout drug development lifecycle Michelle ...