TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time call center job ...

TELUS International TIXT recently partnered with Zendesk, which specializes in agentic AI-powered service solutions, to deliver best-in-class customer experiences with cutting-edge technology infused ...

Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and turn insights into action.

The pizza chain created an innovation team focused on utilizing Google Cloud's AI, ML and data analytics capabilities.

Qualtrics' 'build, not buy' approach to agentic AI focuses on enhancing existing products with high user engagement, creating ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Nagarro strengthens its SAP CX capabilities with the strategic business transfer of Notion Edge France 02.04.2025 / 17:59 CET/CEST The issuer is solely responsible for the content of this announcement ...

HGS (listed on BSE & NSE), a leading provider of solutions in digital experience, applied AI business process management (BPM), and digital media services, launched a world classCustomer Experience ...

Closing the digital gap, often referred to as ‘digital transformation,’ is often the shortest path to realizing better ...

As part of this collaboration, Zendesk will integrate TELUS Digital's global CXM talent into its support solutions granting ...

The firm wanted to provide employees with the same high standard of service and support that it offers to customers.

The company said the opening of HGS South Africa's CX Delivery Hub heralds a new era in BPO, redefining outsourcing by moving ...