The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 ...

Marathon County Crime Stoppers is asking for your help identifying a man who made a prank phone call to 911, triggering an ...

What are your job title and areas of responsibility? SWEAZY: Dispatch Supervisor, Assistant TAC Officer, LASO Officer ND: How ...

New data from the California Office of Emergency Services (Cal OES) shows significant improvement in 911 answering times by ...

U.S. District Judge Adrienne Nelson adopted the recommendations of federal Magistrate Judge Stacie F. Beckerman in rejecting ...

Shannon White found her passion for emergency telecommunications serving as a 911 dispatcher in Chesterfield. “We are the ...

Montgomery Mayor Steven Reed says filling vacancies in Montgomery’s 911 center isn’t just about hiring employees, it’s about ...

Seven dispatch centers will be transitioned into the new 37,000-square-foot Regional Operations and Communications Facility ...

After about three minutes into Johnson’s 911 call, you can hear the dispatcher talking to others around her and appearing to ...

The city of Phoenix continues to have more emergency response calls handled by mental health specialists rather than police ...

Two women graduated from the dispatch academy in Richmond Friday morning and will join Christian County’s dispatchers.