What are your job title and areas of responsibility? SWEAZY: Dispatch Supervisor, Assistant TAC Officer, LASO Officer ND: How ...

The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 ...

Shannon White found her passion for emergency telecommunications serving as a 911 dispatcher in Chesterfield. “We are the ...

Multiple residents, including a South Bend Tribune journalist, reported difficulties reaching 911 dispatchers, with calls either ringing continuously or going silent. The issues with 911 calls ...

From 4 to 6 p.m. Sunday, the dispatch center received 2,886 incoming calls to the 911 and administrative lines, said Nick Brovold, deputy director of operation at the St. Joseph County 911 Center ...

U.S. District Judge Adrienne Nelson adopted the recommendations of federal Magistrate Judge Stacie F. Beckerman in rejecting ...

Disability Rights Oregon’s case can proceed against Washington County, alleging that 911 dispatchers routinely fail to send trained mental health clinicians to calls involving people in crisis ...

"There was literally a shooting… literally the neighbors next door, the house of the address that I just gave you, the 273," the caller told a 911 dispatcher. "There is literally a whole ...

That is, 9-1-1 dispatchers who are rigidly stuck in habitual ways of thinking experience more stress as a result of the job. They grow more emotionally distant (or numb) over time, are more prone ...