Workato will continue to back DeepConverse's support agents and search capabilities by launching AgentX Support, combining Workato's Agentic Orchestration capabilities with DeepConverse's AI-powered ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Searchspring, a division of Athos Commerce and a provider of e-commerce search, merchandising, and personalization, has enhanced its Personalization suite to help merchants simplify rule management, ...

Algolia, a provider of search and discovery solutions, has launched Collections, enabling merchandisers and content curators to generate immersive product discoveries and experiences.

Jeeva AI has upgraded its sales platform with agentic artificial intelligence that enables sales teams to discover, qualify, and engage high-potential leads with greater speed and precision. The new ...

Braze, a customer engagement platform provider, will acquire OfferFit, an artificial intelligence decisioning company, for $325 million.

Now part of AI Agent Studio, Zeta's Agentic Workflows enable marketers to chain AI agents together to create fully customizable workflows.

Attentive, a mobile marketing solutions provider, has launched Rich Communication Services (RCS) Business Messaging, enabling companies with native video, carousels, suggested replies, and in-chat ...

Coveo is now a Shopify Premier Technology Partner, helping companies fuel revenue growth with AI search, product discovery, and generative experiences.