This article explores how providing online customers with information about high-stock delivery windows can reduce stockouts ...

Many managers view gaming as a frivolous activity, reflecting poorly on discipline and productivity. However, research ...

Traditionally, legal actions have been time consuming, expensive, and distracting. Generative AI makes it easier — and cheaper — for customers, employees, competitors, and regulators to take legal ...

Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found ...

We all fall into the trap of repeating the same actions over and over again, hoping for different results the next time. It’s easy to stick to familiar patterns, but real growth comes from examining ...

Although China’s green energy transition and associated economic opportunities are receiving spotlight attention, global ...

Briefing Paper Sponsored by NetApp ...

Silicon Valley often touts rapid scaling as the best strategy for achieving startup success. However, new research reveals that scaling early, particularly within the first 12 months, significantly ...

A study of 200 MBA students found 40% use these tools every day. Here’s what they’re doing — and how companies can make use ...

Pulse Survey Sponsored By Notion ...

When you raise a concern at work, you may encounter defensiveness instead of a productive conversation. Colleagues might shift the focus from the issue at hand to you—specifically, your attitude, role ...

Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found that only 15% of CEOs and sales teams have a customer-centric strategy.