A United Airlines gate agent was left injured after a Maryland man punched him in the face Thursday night. 54-year-old ...

Christopher Stuart Crittenden assaulting United Gate Agent ... In the wake of the incident, United Airlines wasted no time implementing customer service tactics—what could Crittenden expect?

Christopher Crittenden, 54, has been slapped with a ban from United Airlines after he attacked a member of staff at Dulles International in the Washington DC-area. The 54-year-old, from Maryland ...

A Frederick man punched a United Airlines gate agent at Dulles ... was caught on camera in a video shared with WUSA9. Christopher Stuart Crittenden, 54, from Frederick, Maryland, was arrested ...

In a spectacular display of impatience and fury typically reserved for one’s living room during a marathon of bad reality TV, Christopher Stuart Crittenden took airline rage to unprecedented ...

A Frederick man punched a United Airlines gate agent at Dulles ... was caught on camera in a video shared with WUSA9. Christopher Stuart Crittenden, 54, from Frederick, Maryland, was arrested ...