Opinions expressed by Forbes Contributors are their own. Lucy Paulise is a career coach and book author based in Texas. 85% of the employees are not engaged globally. Tony Hsieh former Zappos CEO ...

But when you're booting up at Zappos, there's a culture-building third step called the Face Game. The game goes like this: A picture of a fellow employee pops up, and you're asked to guess the ...

A great lesson on how to do that comes from Zappos, which is already well known for the lengths it goes to maintain its focus on customer service and a positive company culture. It even designed ...

Tony Hsieh has run Zappos with "a little weirdness" as a fundamental value since becoming the online retailer's CEO in 2000. It makes sense then, that Zappos has a highly unusual hiring process.

Zappos CEO Tony Hsieh tells WSJ's Dennis Berman at the WSJDLive 2015 conference in Laguna Beach, Calif. that Amazon needs to align its workforce around core values.