Cloudflare launches Cloudforce Threat Events Feed, a service designed to provide security teams with real-time threat intelligence ... through the Cloudflare dashboard or through a dedicated API. In ...

The idea is to enhance customer service efficiency while preserving the essential human element. Some companies are attempting to strike this balance. Octopus Energy in the UK, for example ...

To help you tackle these real-life communication challenges ... Don’t miss our popular guide: “10 Customer Service Emails That Will Win Hearts”. It’s packed with real-world email examples and ...