Your first step to resolving a problem comes before ... Nor do they want to deal with complaints to government consumer agencies, courts, or the Better Business Bureau. Try complaining nicely.

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

A new study by the Financial Sector Conduct Authority reveals that 67% of customers surveyed expressed buyer’s remorse ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of India (RBI) governor Sanjay Malhotra emphasised the importance of leveraging ...

Conflict Resolution Mastery: Develop the skills and techniques to navigate and resolve customer complaints confidently and efficiently. Learn to transform potentially negative interactions into ...

Urban Wood LLC and part-owner Victoria DeWitte will pay the money over 36 weeks to resolve complaints involving at least 10 customers of not fulfilling orders placed and paid for online.

Going forward, the NCH 3.0 -- third phase of modernisation -- will further smoothen a lot of issues and resolve complaints in a shorter time, she said. So far, consumer complaints were resolved in 45 ...

Yost said Burke Decor initially cooperated in resolving consumer disputes, but 256 consumer complaints remain unresolved. Yost’s lawsuit seeks restitution for affected consumers, injunctive ...