The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Your first step to resolving a problem comes before ... Nor do they want to deal with complaints to government consumer agencies, courts, or the Better Business Bureau. Try complaining nicely.

A new study by the Financial Sector Conduct Authority reveals that 67% of customers surveyed expressed buyer’s remorse ...

In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Abu Dhabi Registration and Licensing Authority (ADRA), the arm of the Abu Dhabi Department of Economic Development responsible for developing and ...

Urban Wood LLC and part-owner Victoria DeWitte will pay the money over 36 weeks to resolve complaints involving at least 10 customers of not fulfilling orders placed and paid for online.

Conflict Resolution Mastery: Develop the skills and techniques to navigate and resolve customer complaints confidently and efficiently. Learn to transform potentially negative interactions into ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of India (RBI) governor Sanjay Malhotra emphasised the importance of leveraging ...

Going forward, the NCH 3.0 -- third phase of modernisation -- will further smoothen a lot of issues and resolve complaints in a shorter time, she said. So far, consumer complaints were resolved in 45 ...