The Kenya Times on MSN23h
National Police Clears Air on Ksh4.5 Billion Spent on Haiti Mission
The National Police Service has clarified reports that the government spent Ksh4.5 billion on Haiti mission. In a statement, ...
Warc2y
Even as COVID-19 grounds airline, Delta’s NPS soars to new heights
Delta Air Lines, the air carrier, has seen an increase in its Net Promoter Score (NPS) despite the COVID-19 pandemic. We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it ...
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American Airlines eyes free Wi-Fi as it looks to keep up with rivals
NPS or Net Promoter Score is a key metric used in the airline industry to measure customer loyalty and satisfaction. Currently, American Airlines (NASDAQ:AAL) does not match the Wi-Fi and ...