I’ve found there are five key elements of a customer-retention strategy that not only help attract new business but solidify existing bonds. First, you must ensure stability. Trust is the ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

A mechanic wearing gloves changes the oil of a car. He unscrews the oil pan, allowing the old oil to drain. He is working in a mechanic shop, and the car is raised on a hydraulic lift. A mechanic ...

which celebrates the best of customer service across Suffolk businesses, as well as highlighting best practice. I have been involved in many aspects of the customer service improvements we ...