Which are the most profitable businesses to start with 50k in Kenya today? Check out how you can invest this amount to make ...

In an age where gratitude is increasingly absent, the small act of actually writing your letter of thanks has become a great act in and of itself. Frima Telerant, Westwood To the editor ...

Ideas from our audience about ways to teach and learn with The New York Times Advertisement Tell us how you’ve used The Times to teach. We love to publish ideas from our readers. By The ...

So, let’s discuss AI and consumer privacy expectations—the good, the bad and the ugly ... leverage AI functions like: • Improved customer service. • Personalized customer experiences.

This approach would make many happy. Good customer service is increasingly perceived as frictionless. From entering a gym to getting on a bus — the tap of a smartphone is often all that is needed.

Kate Middleton is feeling great to be back! The Princess of Wales visited the Irish ... took to her Instagram account to pen heartwarming note, marking the prestigious day. “Happy St Patrick’s Day!” ...

How Canada Wins: 'It’s good to serve your country. We’ve never pushed that to the extent that we should' You can save this article by registering for free here. Or sign-in if you have an account.

What makes for a good customer service experience? To start, it’s convenient, fast, and addresses all of a customer’s needs. And until recently, it had a human touch: “service with a smile,” if you ...

Troubled talk show diva Wendy Williams made a surprising live call to “Good Day New York” telling ... at 11:15 a.m. Monday after dropping a note from her fifth-floor room at the facility ...

The Commonwealth’s “powerful influence for good in the world” was celebrated by the royal family during a service featuring a congregation drawn from across the family of nations.