AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil ...

Running a medium-sized business requires the right software tools to streamline operations, enhance productivity, and improve ...

Real consultants across a variety of industries reveal their rates for 2025. Here’s what self-employed consultants are ...

Recent health inspections in Wayne restaurants revealed food safety violations, including dead pests and rodent droppings.

A sale of the U.S. Postal Service would raise rates, shutter post offices and threaten service in rural Minnesota, unions say ...

In initial integration phases, ServiceNow and Moveworks will deliver a unified, end-to-end search and self-service experience for all employee requestors ... insights like contact details, order ...

As a new financial year begins on April 6, both workers and retirees face a fresh wave of adjustments. HM Revenue and Customs ...

Monte Burns, 55, was fired from the IRS in February, then reinstated and put on administrative leave this week. It's a relief ...

“This technology isn’t just about efficiency; it allows our employees ... skills to Zoom Contact Center with specialized AI agents to help revolutionize customer experiences, empower customer service ...

Jeanne Price told KUOW that leadership at the University of Washington Department of Laboratory Medicine knew her daughter ...

When a woman walking to work at River Park Square this winter was dragged into an alley behind P.F. Chang’s and mugged, ...

"This technology isn't just about efficiency; it allows our employees to ... skills to Zoom Contact Center with specialized AI agents to help revolutionize customer experiences, empower customer ...