For example, a nurse may have to soothe a sick ... This is sometimes called emotional work. Emotional labor refers to the effort and control it takes to display the organizationally appropriate ...

The study looks at how image management—curating a work persona ... and lead to emotional exhaustion. One such factor that is ...

The Sugars commiserate with this aggrieved chorus along with Gemma Hartley, the writer who set off a national conversation about emotional labor with her viral article in Harper’s Bazaar ...