You can see the full list of don’ts in work email here: 1. Using capital letters for whole words or sentences. 2. Using kisses or ‘x’. 3. CC’ing people who don’t need to be involved.

Yes – there is bcc etiquette when it comes to using the function in work or personal settings. You should avoid using bcc to let people snoop on an email thread or to share classified ...

Generational divide emerges over "reply all" email etiquette in workplace communication debate The debate revealed a clear generational divide in workplace communication styles. Younger users ...