AI agents are poised to transform the enterprise landscape, from automating mundane tasks to driving customer service and ... “So it’s not just about the use case, but about having the ...

Rocket Factory Augsburg (RFA) is determined to debut its RFA One rocket by the end of this year. Applying industrialization ...

While you could use any of the big names, there are a ton of awesome open-source software options for managing your projects, ...

Often, there is a case when students struggle with a business ... where they already know, and they use it in their work.

Airship is mobile CRM software that provides real-time analytics (and reporting) features to help businesses track their customer engagement and retention, and optimize their campaigns for better ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

While it’s easy to dream up all the ways AI agents are going to streamline workflows and personalize engagement, the business ...

Researchers at Washington State University have developed a new forecasting model that helps companies more accurately ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...