Leadership and customer service training work together to create a purpose-driven and customer-centered culture and ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

The problem? 61% of these same marketers say it’s their biggest challenge. This gap exists because most aren’t implementing ...

Don’t just tell, ask. Take purpose to another level by sharing your ideal outcome and inviting your team to share their ideas for a path forward before allotting tasks. After all, if you reach your ...

Businesses can enhance cash flow by diversifying revenue sources, introducing new products or services, or improving customer ... success. For businesses, effective cash flow management ensures ...

“Trust the process,” Huang said ... Springs reminded the audience that entrepreneurship is not an overnight success story. He emphasized the importance of using resources and seeking ...

Just simply stunning from beginning to end. Flow may not have been my favorite film of 2024, but it’s easily the greatest success story in the film industry of that year and no wonder it ...

To help organizations accomplish these goals and deliver better business outcomes, Microsoft Dynamics 365 brings together a complete customer relationship management (CRM ... was a complex and ...

This online article, “Alarm management—the strategy and process of striving for a well-managed operation ... and shows viewers how to maximize their chances for success. This blog post, “Basics of ...

Ask not what Microsoft can do for AI, but what AI can do for global productivity. Microsoft CEO Satya Nadella, speaking at Madrona‘s 2025 annual meeting in Seattle, explained how he gauges ...