Whether it’s a cyberattack, misinformation caused by AI, executive misbehavior, or a high-profile trial, crises are not a matter of “if” but “when.” And when they happen, leaders must step in and ...

Designed with insights gleaned from its original bakery, Carolina Foods’ fully automated honey bun and doughnut production ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

To translate insights into action, brands should establish cross-functional collaboration between data analysts, marketers ...

Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Cognizant's and ServiceNow's business process-as-a-service solution is designed to streamline the dispute resolution process.

Join us to discover practical solutions for making performance management a consistent and powerful tool for growth and success. Register now to learn about: The benefits of strong engagement and high ...

Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and turn insights into action.

Protecting customer data across the entire supply chain requires a comprehensive, multi-layered strategy. From encryption and secure communication channels to third-party vendor management and ...

Customizable Document — Use the HR policy as-is or edit as you see fit. Enhance Your Recruitment Process — This 10-page document explains job descriptions, questions, note-taking, and more.