Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

The early intervention field, which treats young children with disabilities and developmental delays, has been beaten down.

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up ...

CARTER SHERRY, LA CENTER TRACK AND FIELD: The senior won the 400 meters (52.76) and the 800 meters (2:02.46) at the Lewis River Jamboree in Ridgefield.

Transit leaders laid out a worst-case scenario of 40% service cuts they say could occur if the Illinois General Assembly fails to provide relief from a $770 million budget shortfall in 2026, when ...

Representatives of the local Casa DuPage Workers Center said they’ve also seen E-Verify used as a cost-cutting mechanism to replace older workers with younger ones willing to accept lower wages.

Hold off on that big expansion for now. That’s the bottom line for the Boston Convention & Exhibition Center in an extensive report prepared by a team of consultants led by hotel specialist ...