As National Apprenticeship Week kicks off, Europa Road's first cohort of apprentices are preparing to celebrate the ...

Burnley’s top ranking shops, restaurants and bars, service providers, local organisations and businesses have been revealed ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

THE next year is set to be bumpy for the jobs market – but some professions will be harder hit than others. The emergence of ...

An Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...

In one of its most blistering criticisms of the tax authority’s customer service record, the committee said: “HMRC’s treatment of taxpayers has damaged trust in the tax system.” Slamming the ...

The Santander bank faces a customer backlash and exodus following reports it is considering leaving the UK. Industry experts have warned that the threat to leave, which is seen as part of an effort to ...

British Gas has been named one of the country’s worst energy suppliers – after spending £50m trying to overhaul its poor customer service record ... recently in The UK Customer Satisfaction ...

Do you have some quick tips for writing my CV? I am setting aside some time to take it apart and write it from scratch. There is a real art to writing a CV. Starting with the basics, many job-seekers ...

reveals a significant disconnect between customer expectations and the reality of service delivery in the UK. The UKCSI finds that 64% of employees surveyed indicated that they spend part of their ...