Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

In this guide, we’ll cover the basics of B2B customer ... to get involved. For example, you might invest in a collaboration tool for your contact center to automatically sync data from your customer ...

For Meghan Markle, not all publicity was good publicity. The "Suits" alum was said to be ecstatic when she nabbed the cover of Vanity Fair in 2017. But once the issue hit newsstands, both the ...

RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...

Cover letter critics argue that recruiters don’t read cover letters and that they are a waste of everyone’s time. Explore HBR HBR Store About HBR Manage My Account Follow HBR Harvard Business ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Representative Eric Burlison (R-MO) wrote a letter to MLB commissioner Rob Manfred ... "I’d like to be an example that you can make mistakes, recognize them, adjust and then be better in ...