In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...
TGNPDCL launches consumer feedback cell to improve service quality, evaluate staff, and introduce consumer service excellence ...
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Khaleej Times on MSNDubai: Soon, residents can file consumer complaints against retailers via WhatsAppConsumers will simply need to upload relevant documents about their purchases or disputes, and quickly receive a resolution ...
The Nigerian Electricity Regulatory Commission (NERC) says electricity distribution companies (DisCos) across the country ...
Complaints Management Industry Review Report reveals significant consumer dissatisfaction with complaint handling processes ...
The FSCA’s review also measured the effectiveness, accessibility, and timeliness of complaint handling by the various FSPs.
As a consumer, you can file a complaint to express your dissatisfaction and seek resolution. The Consumer Protection Act 2019 protects the interests of consumers and ensures the timely settlement ...
The number of complaints lodged with the financial ombudsman jumped sharply last year, with poor levels of customer service ...
The Department of Trade and Industry (DTI) continues to strengthen its Online Dispute Resolution System (ODRS), a web-based platform designed to expedite the resolution of consumer complaints. DTI ...
A random selection of 60 consumers per day will be contacted to gather feedback on four key service parameters: TGNPDCL ...
NERC has reported that electricity distribution companies (DisCos) across the country received 275,681 customer complaints in ...
The Northern Power Distribution Company of Telangana Limited (TGNPDCL) has launched a Consumer Feedback Cell to further improve service quality for power consumers, company’s chairman and ...
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