In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...
TGNPDCL launches consumer feedback cell to improve service quality, evaluate staff, and introduce consumer service excellence ...
Consumers will simply need to upload relevant documents about their purchases or disputes, and quickly receive a resolution ...
The Nigerian Electricity Regulatory Commission (NERC) says electricity distribution companies (DisCos) across the country ...
Complaints Management Industry Review Report reveals significant consumer dissatisfaction with complaint handling processes ...
The FSCA’s review also measured the effectiveness, accessibility, and timeliness of complaint handling by the various FSPs.
As a consumer, you can file a complaint to express your dissatisfaction and seek resolution. The Consumer Protection Act 2019 protects the interests of consumers and ensures the timely settlement ...
The number of complaints lodged with the financial ombudsman jumped sharply last year, with poor levels of customer service ...
The Northern Power Distribution Company of Telangana Limited (TGNPDCL) has launched a Consumer Feedback Cell to further improve service quality for power consumers, company’s chairman and ...
Indian markets have seen an exponential rise in investor registrations and grievances, largely driven by younger demographics ...
Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 inspectors on the job.