TGNPDCL launches consumer feedback cell to improve service quality, evaluate staff, and introduce consumer service excellence ...

Trump's drive to scale down the federal government by unleashing and empowering Elon Musk to indiscriminately fire thousands ...

The Northern Power Distribution Company of Telangana Limited (TGNPDCL) has launched a Consumer Feedback Cell to further improve service quality for power consumers, company’s chairman and ...

Check your receipts. Nearly half of all inspections found stores overcharging Arizona customers, and the state only has 13 inspectors on the job.

Complaints Management Industry Review Report reveals significant consumer dissatisfaction with complaint handling processes ...

Some state and local governments are trying to regulate deactivations. As part of a court settlement, Massachusetts mandated ...

The proposed rule would implement the FCRA's definitions of "consumer report" and "consumer reporting agency." It would also implement some of the FCRA's provisions governing when consumer reporting ...

An AFCA ombudsman has argued that advisers’ ire over the increasing costs of the CSLR should be directed at the conflicted ...

The financial complaints authority said while CSLR costs have soared, the main contributor is "flawed business models".

In an uncertain economic environment in which overall consumer financial health, total deposits, annual household income and total investments are declining, ...

Seruya's financial services career dates to 1983, when he registered at Halpert, Oberst & Co., according to BrokerCheck. He left for Bevill, Bresler & Schulman Inc. in 1984, joined Bear Stearns & Co., ...

Better interest rates and lower fees offered by credit unions have been a winning combination to earn consistently high satisfaction scores during periods of economic uncertainty. According to the J.D ...